Do your products have international certifications (such as FCC, CE, RoHS)?
All our accessories undergo real-world testing and verification with Starlink equipment during the R&D phase to ensure compatibility and physical and electrical stability compatibility with Starlink terminals (such as MINI/Gen2/Gen3).
All accessories are made from premium materials, eliminating low-quality products, and are suitable for long-term deployment in most harsh outdoor environments.
We use low-loss cables and shielding technology to ensure signal attenuation is below industry standards, and provide actual test data reports and videos.
Supported. Customization of accessory specifications, logo printing, packaging, etc., is available upon request. Please consult our sales team for minimum order quantity and delivery time. We also welcome technical exchanges and collaborative product development.
The standard product MOQ is 100 pieces. Customized orders require evaluation based on the proposed solution. Small trial orders are negotiable.
We have a warehousing center in the United States, supporting DHL/FedEx sea and air freight. We offer DDP (Delivered Duty Paid) service; specific delivery time and costs are calculated based on the destination.
We employ a segmented production and multi-warehouse inventory strategy to ensure flexible production capacity and provide real-time order progress tracking reports.
What is the return and exchange policy? The standard warranty period is 12 months. For quality issues not caused by human error, returns and exchanges can be requested within 30 days of receiving the goods. Specific terms will be agreed upon and a service agreement signed before cooperation.
We provide multilingual installation videos and technical documents. Large clients can schedule remote commissioning or on-site training.
Yes, we provide regional price protection, marketing materials, and sales training for our core partners. Specific policies require a cooperation agreement.
We can provide product liability insurance certificates and compliance documents to assist buyers in handling import inspections.
We develop specialized accessories for different environments (such as anti-salt spray marine kits, high vibration-resistant mining supports) and provide industry solution case studies.
We closely monitor Starlink hardware updates, conduct compatibility testing before new product launches, and provide upgrade solutions for existing customers.
We have served over 50 operators, system integrators, and government projects worldwide.
